Product Information

Yes, all of our hair extensions are made from 100% high quality human hair. We do have a synthetic wig collection which is stated in the product selection.

With proper care , our virgin hair can last 6-12 months. Our Raw hair textures can last 2-3 years.

Yes, our 100% human hair extensions can be dyed, bleached , heat styled.

Care and Maintenance

Use Sulfate-free shampoos, conditioners and minimal heat styling to keep your extensions in top condition. Always store your hair extensions in the satin bag when not in use.

Shipping and Exchange

Orders are processed quickly and typically arrive 2-5 business days.

We accept returns within seven days on unused hair extensions in its original packaging. Quality control will determine after inspection if you qualify for a full return minus a restocking fee of $35. We do not provide refunds in the form of cash or credit back to your payment method. Instead, all refunds are issued as store credit.

Promotions and Bulk Orders

Yes new subscribers get a 10% discount on their first purchase.

Yes, we provide bulk purchasing options for stylists and salons. Contact us for more details.

Customer Support

Absolutely! Contact us at 1-833-904-1267 to book a phone consultation.

You can reach us via email or phone at @nikkismith@nikkismithhaircollection.com
1-833-904-1267

Our customer service team is available Monday-Friday, 9AM-6PM